← SellerSignal home

Terms of Service

These Terms of Service ("Terms") govern your use of SellerSignal, a property data analytics service operated by Ven Ventures LLC ("we," "us"), Charlotte, North Carolina. By creating an account, joining the waitlist, or purchasing a subscription, you agree to these Terms.

1. The Service

SellerSignal provides ranked, scored lists of properties and property owners ("Leads") derived from public records, delivered through a subscriber dashboard and exports. Lead scores are predictive estimates only. We make no representation or guarantee that any property owner intends to sell, will respond to outreach, or that any data point is current, complete, or error-free.

2. Eligibility

The Service is offered to real estate professionals and businesses. You must be at least 18 years old and able to enter a binding contract.

3. Subscriptions, Billing, and Cancellation

• Monthly subscriptions (e.g., Starter, Pro) renew automatically each month until cancelled. There are no long-term contracts.
• You may cancel at any time; cancellation takes effect at the end of the current billing period. No prorated refunds for partial months.
• One-time purchases (e.g., Taste Test) provide time-limited access as described at purchase and are non-refundable once access is delivered.
• Payments are processed by Stripe. We do not store your card details.
• Founder or promotional pricing remains in effect only while the subscription remains continuously active.

4. Lead Exclusivity

Leads assigned to your account are not assigned to other subscribers. Exclusivity applies only to assignments within the Service; the underlying public-record data is, by nature, publicly available and may be independently discovered by others.

5. Permitted Use — Marketing Purposes Only

The Service and all data provided through it are licensed to you for your own real estate prospecting and marketing purposes only. You agree that you will NOT:

• Use any data, score, or report from the Service to determine any consumer's eligibility for credit, insurance, employment, housing, tenancy, or any other purpose regulated by the Fair Credit Reporting Act (FCRA). SellerSignal is not a consumer reporting agency and the Service does not provide consumer reports.
• Resell, redistribute, sublicense, publish, or share the data with any third party, or use it to build a competing product or database.
• Use the Service to harass any person, or in any manner that violates fair housing laws or any other law.

6. Your Outreach Compliance

You are solely responsible for how you contact the people identified in the Service. This includes, without limitation, compliance with the Telephone Consumer Protection Act (TCPA), federal and state Do-Not-Call registries, one-to-one consent rules, CAN-SPAM, state telemarketing laws, real estate license law and advertising rules in your jurisdiction, and fair housing laws. Leads provided by the Service are not "consented" leads; treat all outreach as cold outreach subject to applicable scrubbing and consent requirements. You agree to indemnify Ven Ventures LLC against claims arising from your outreach or your use of the data.

7. Data Sources and Accuracy

Data is derived from public records (including county property, code-enforcement, and tax records) and refreshed on a recurring schedule. Public records contain errors and lag reality. Values such as estimated equity and market value are estimates. Verify independently before relying on any data point.

8. Accounts and Access

Access is provided via magic-link sign-in to your registered email. You are responsible for the security of your email account. We may suspend or terminate access for violation of these Terms, abuse of the Service, or non-payment.

9. Intellectual Property

The Service, including its software, scoring methodology, and presentation, is owned by Ven Ventures LLC. Your subscription grants a limited, non-exclusive, non-transferable license to use it as described in these Terms.

10. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE AND ACCURACY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VEN VENTURES LLC'S TOTAL LIABILITY ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNTS YOU PAID US IN THE THREE (3) MONTHS BEFORE THE CLAIM AROSE, AND WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS.

11. Changes

We may update these Terms and will post the updated version at this URL with a new "Last updated" date. Continued use after changes constitutes acceptance.

12. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules. Venue for disputes is Mecklenburg County, North Carolina.

13. Contact

Ven Ventures LLC · Charlotte, NC · [email protected]